Privacy Policy

Your privacy matters to us. This policy explains how Elite Author Press collects, uses, and safeguards your personal information when you use our services.

Last Updated: February 6, 2026

1. Introduction

Welcome to Elite Author Press ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all information collected through our website (www.eliteauthorpress.com), our publishing services, and any related sales, marketing activities, or events (referred to collectively as the "Services").

Important: By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services in order to provide, improve, and personalise our publishing services.

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Register for an account or express interest in our services
  • Submit manuscripts, books, or other content for publishing
  • Purchase our services or products
  • Subscribe to our newsletter or marketing communications
  • Request customer support or contact us directly
  • Participate in surveys, contests, or promotions

The personal information we collect may include:

Category Examples
Contact Information Name, email address, phone number, mailing address
Account Information Username, password, profile details
Payment Information Card details, billing address, transaction history
Professional Information Author biography, writing credentials, social media profiles
Content Information Manuscripts, book content, images, creative works
Communication Data Messages, feedback, survey responses, support tickets

2.2 Information Collected Automatically

Certain information is collected automatically when you visit, use, or navigate our Services, including:

  • Device Information: IP address, browser type and version, operating system, device type
  • Usage Data: Pages viewed, time spent, click patterns, referral URLs
  • Location Data: General geographic location derived from IP address
  • Technical Data: Browser settings, screen resolution, time zone

2.3 Information from Third Parties

We may also receive information about you from third-party sources, such as:

  • Social media platforms when you connect your account
  • Payment processors and financial institutions
  • Marketing and analytics partners
  • Publicly available databases

3. How We Use Your Information

We use the information we collect for the following business purposes:

3.1 Providing and Managing Services

  • Creating and maintaining your account
  • Processing your book publishing projects and manuscripts
  • Facilitating payments and transactions
  • Delivering purchased services — editing, design, marketing, and distribution
  • Providing customer support and responding to enquiries
  • Sending administrative information, updates, and notices

3.2 Improving Our Services

  • Understanding how users interact with our Services
  • Analysing trends and usage behaviour
  • Testing new features and functionality
  • Conducting research and development
  • Identifying and resolving technical issues

3.3 Marketing and Communications

  • Sending promotional materials and newsletters (with your consent)
  • Personalising communications based on your interests and activity
  • Running contests, promotions, and special offers
  • Requesting feedback and testimonials

3.4 Legal and Security Purposes

  • Complying with applicable legal obligations and regulations
  • Protecting against fraud, unauthorised transactions, and illegal activity
  • Enforcing our Terms and Conditions
  • Protecting the rights, property, and safety of our company, staff, and users
  • Resolving disputes and enforcing agreements

Legal Basis for Processing (GDPR): If you are located in the European Economic Area, our legal basis for collecting and using personal information depends on the context. We process personal data on the grounds of consent, contract performance, legitimate interests, or legal obligation — whichever is most appropriate in each case.

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform functions on our behalf, including:

  • Payment Processors: Stripe, PayPal, and other payment gateways
  • Cloud Storage: AWS, Google Cloud for secure data storage
  • Email Services: Mailchimp, SendGrid for communications
  • Analytics: Google Analytics for usage analysis
  • Advertising: Facebook, Google Ads for marketing campaigns
  • Publishing Partners: Print-on-demand and distribution platforms including Amazon and IngramSpark

4.2 Business Transfers

If Elite Author Press is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. You will be notified before your information becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information where required by law or in response to valid requests from public authorities, such as courts or government agencies.

4.4 With Your Consent

We may share your information for any other purpose with your explicit prior consent.

We Never Sell Your Personal Information: Elite Author Press does not sell, rent, or trade your personal information to third parties for their own marketing purposes — under any circumstances.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Services and retain certain information. Cookies are small data files placed on your device when you visit a website.

5.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for core website functionality and security Session / Persistent
Analytics Cookies Help us understand how visitors use our website Persistent (up to 2 years)
Marketing Cookies Track visitors across websites to display relevant advertising Persistent (up to 1 year)
Preference Cookies Remember your settings and preferences across visits Persistent (up to 1 year)

5.2 Managing Cookies

You can manage cookies through your browser settings. Most browsers allow you to refuse all cookies or to delete cookies already stored on your device. Please note that disabling certain cookies may affect the functionality of our Services.

To opt out of interest-based advertising, please visit:

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

6.1 Security Measures We Employ

  • Encryption: SSL/TLS encryption for all data in transit
  • Access Controls: Access to personal information is restricted on a strict need-to-know basis
  • Secure Infrastructure: Industry-standard firewalls and security protocols
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Staff Training: All team members are trained on data protection and privacy requirements

Please Note: While we take every reasonable precaution to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take steps to protect your own data.

7. Your Privacy Rights

Depending on your location, you may hold certain rights in respect of your personal information:

7.1 General Rights

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of any inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Portability: Request a copy of your data in a structured, machine-readable format

7.2 GDPR Rights (EEA Residents)

If you are located in the European Economic Area, you have the following additional rights under the GDPR:

  • Right to object to processing
  • Right to restriction of processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with your national supervisory authority

7.3 CCPA Rights (California Residents)

Residents of California have specific rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected about you
  • Right to know whether your personal information is sold or disclosed, and to whom
  • Right to opt out of the sale of your personal information
  • Right to non-discrimination for exercising any of your CCPA rights

7.4 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to verified requests within 30 days.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

If we become aware that we have collected personal information from a child under 18 without appropriate parental consent, we will take immediate steps to delete that information from our systems.

9. International Data Transfers

Your information may be transferred to and processed on servers located outside your country of residence, where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please be aware that we transfer data — including personal information — to the United States for processing.

We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy, including:

  • Standard Contractual Clauses approved by the European Commission
  • Data Processing Agreements with all third-party processors
  • Compliance with applicable international data protection frameworks

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending an email notification for significant changes
  • Displaying a prominent notice on our website

We encourage you to review this policy periodically. Continued use of our Services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please do not hesitate to contact our team.

Get in Touch

Our team is available to address any privacy-related questions or requests. We aim to respond to all enquiries within 24–48 hours.

5900 Balcones Drive, STE 30493, Austin, TX 78731